December 2002
Volume 26 No. 11

Stanford gets high marks in managed-care plan's quality report

Promotion criteria clarified for professoriate

School of Medicine faculty and staff physician rank structure

SHC readies for madate requiring outcomes data on coronary bypass

Santa Clara County hospitals adopt uniform emergency codes

New Hospital Emergency Codes

Dr. O retires after four decades of dedication

One-day SEIU strike passes; negotiations still under way

Instructions: Radiology Imaging Studies Available via Web



Stanford gets high marks in managed-care
plan's quality report

Stanford Hospital & Clinics has received some of the highest ratings in the state on a Quality Index¨ profile recently produced and made public by PacifiCare of California. The index, based on risk-adjusted data from government agencies and other sources, rated the more than 200 California hospitals in PacifiCare's network on key indicators of quality, including patient safety measures, patient satisfaction, and the volume and survival rates for key surgical procedures.

Of the 48 indicators on which Stanford was measured, the hospital received a "best practice" designation on 16 of them - a number surpassed by just 12 of the 200-plus hospitals measured in the survey. A "best practice" designation means the hospital scored in the 80th percentile or higher in a given category, or that it met an annual patient-volume threshold for a specific surgical procedure. Highlights of SHC's results include:

A score of 98 percent on "overall patient safety:" Only one other hospital in the survey received a higher score in this category, which represents an average of the patient survival rates for 13 medical procedures.

A score of 95 percent on "overall quality:" Only seven other hospitals received higher scores in this category, which represents an average score across all categories of the index.

A 97 percent score on "overall utilization:" Only three hospitals in the survey received higher scores on this measure, which represents the extent to which the hospital's average length of stay for particular procedures reflects the recommendations of professional societies, such as the American College of Cardiology.

A 96 percent score on "heart attack survival" and "cardiac days in the hospital."

SHC also received "best practice designations" on the following procedures, based on meeting annual volume thresholds set by the Leapfrog Group, a business coalition focused on healthcare quality: abdominal aortic aneurism repair; carotid artery surgery; coronary angioplasty; coronary bypass; and esophageal cancer surgery.

"Stanford is committed to providing the safest, highest-quality health care," said Brenda Fischer, director of quality improvement. "We are working diligently to improve our processes and systems to ensure that the information available to the public accurately reflects our high quality."

PacifiCare's index is based on publicly available, risk-adjusted data that the participating hospitals reported in 2000 to government agencies including California's Office of Statewide Health Planning and Development and the federal government's Center for Medicare and Medicaid Services.

Since 1998, PacifiCare of California has compiled an annual report card on the medical groups in its network. But PacifiCare says its new index represents the first time a health plan has publicly released quality information on its network hospitals.