FEBRUARY
2005
Volume 29 •
No. 2
N
E W Sx I T E M S
Deadline for ICU credentialing approaches
Marsh survey - CEO conducts Gallup poll, dialogue with employees
Remembrance and aid offered to Tsunami victims
'State of the School' addressed
PAWS isn't only for patients ...
MARSH SURVEY
CEO
conducts Gallup poll, dialogue with employees
A confidential employee survey and a series of informational meetings for employees with CEO Martha Marsh were launched in February. (Medical Staff members were not participants in this project.)
Marsh, president and CEO of SHC, explained that the five-minute survey, conducted by the Gallup Organization, as well as meetings are part of an effort to further improve both Stanford and Packard hospitals by creating a culture and environment that fosters professional discussion and input by a variety of employees throughout the hospitals.
The improvement effort is called "Insight 2005: Building to Be the Best Medical Center in the Nation." Marsh described the program as an integrated program of measurement, training and action "that will build on each hospital's strengths and enable us to become the best medical center in the nation."
Survey PIN numbers and instructions were sent directly to employees' homes.
Only aggregate data will be available to management and no individual employee responses will be made available at either hospital, Marsh said.
Marsh said the meetings and survey represent an opportunity for employees to be heard, while allowing management an opportunity to evaluate feedback in a coherent manner.
"Thank you for your enthusiasm, ideas and support as we go about making Stanford Medical Center the best in the nation," Marsh told employees. "I look forward to our continued efforts and collaboration in meeting this goal," said Marsh.
