Physicians
usually communicate with their colleagues using peer review journals,
e-mail and personal contacts. But because it's sometimes useful for
caregivers and the hospital to communicate directly with a larger lay
audience, SHC last year set up a Media Relations Office.
Here are
some guidelines to help members of the medical staff communicate with
the public.
The professional
media relations team can help physicians "get out the word" to promote
services and programs, offer important community health and public service
messages, and even make sure that patients and the community know about
the accomplishments of the institution and staff.
The
media relations staff communicates with the public locally, regionally
and nationally using a variety of tools, including news releases, public
services announcements, newsletters and the Internet.
The
media relations office can also help cushion the pressures of the sometimes
fast-paced needs of the public media.
If
you have a compelling story, or would like to increase awareness in
a particular clinical area, you can reach Sarah Sherwood, media relations
manager for SHC, at (650) 723-1260 or ssherwood@stanfordmed.org.
For more information: https://shcintranet.stanfordmed.org/newsComm/
mediaRelations/homePage.html
When should
caregivers call?
Here are
four simple rules that might help:
-- Are
you repeating a safety or health warning regularly and wish that the
advice could be posted for everyone to see? A public service announcement
from SHC can spread that message effectively, accurately and consistently.
-- Have
you been honored recently by a local or national group or have you published
a journal article that might be interesting or useful to the public?
Media relations personnel at SHC or the university can spread the word
efficiently and discreetly.
-- What's
interesting or important? Here's a quick and incomplete rule of thumb:
If the nonphysician guests at your annual holiday party are interested,
you probably have an item of popular appeal.
-- And
remember to call promptly. News stories by definition are current events
and are time sensitive. The media relations staff members know how to
help get the word out quickly in a manner that's manageable for you.
You can
see examples of recent SHC coverage at: http://www.stanfordhospital.com/newsEvents/SHCIntheNews/index.html