JULY 2005Volume 29 • No. 7

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June Highlights of Performance Improvement at SHC

Quality Improvement and Patient Safety Committee,
chaired by Joseph Hopkins, associate chief of staff

Physician Guide

The QIPSD [Quality Improvement Patient Safety Department] has collaborated with key physicians to publish a "Physician Guide" on quality and safety initiatives, including the key regulatory requirements affecting physicians.

Leapfrog Group - slated to publish hospital scores on-line by mid-July. Leapfrog is a voluntary program driven by 170 corporate and organizational purchasers of health care to alert America's health industry that "big leaps" in health care safety, quality and customer value will be recognized and rewarded

SHC meets the CPOE [Computerized Physician Order Entry] Leap
HSHC is working toward compliance in the Evidence Based Referral Leap
The "closed" ICU model definition Leap is in progress

Cancer Center Committee -

Quality improvement studies for cancer have been approved:

- Chemotherapy administration
- Colo-rectal oncology interdisciplinary sequential visits
- Cancer Center Telephone Access Center
- Non-emergent healthcare communication facilitated through Relay Health's secure website
- Cancer Center shuttle transportation
- Video of treatment options for localized prostate cancer
- New patient DVD
- Vocera

The committee is preparing for accreditation by the American College of Surgeons. Mock surveys will occur during July and August to prepare for a pre-survey scheduled Sept. 12.

PCA and FMEA - Nurse Management is scheduled in September to publish an article on the PCA [patient controlled anesthesia] FMEA [failure modes and effects analysis]. The recently completed analysis resulted in the purchase of new Alaris PCA pumps and training for clinical staff.

Process and Quality Improvement Projects - A comprehensive document listing, prioritizing and structuring all quality and process improvement projects for fiscal years '05 and '06 has been prepared.

Mortality and Length of Stay - A multi-year project to improve outpatient clinic service, including waiting times for patients

Observed and expected mortality remain similar and average length of stay observed and expected remain consistent based on data changes the University Healthsystem Consortium [UHC] has made using the All Patient Refined [APR] diagnostic related group [DRG] model.


National Patient Safety Goals - New auditing process established:

Minimum acceptable level of compliance is 95 percent
An action plan is required when any goal component measures less than 95 percent for two consecutive months
A goal that achieves 100 percent for three months may revert to quarterly reporting

 

N E W Sx I T E M S

SHC launches on-line physician portal

Dean praises student free clinic

Column 1 Michael Sexton, president of
CMA

Column 2 J. Kent Garman and James Hinsdale

Tennis? Innovative medical treatment
for tendonitis

Nurse week scholarship winners

NIMH study seeks memory patient referrals

Letter to the Editor - Sri Lanka

Cop Doc Norris may now carry Glock

Clinics move to Blake Wilbur building